Warranty Policy

At drinkollipopvipstore.shop, we take pride in the exceptional quality and outstanding performance of every product we offer.
Our limited warranty commitment ensures you receive the finest products—meticulously crafted, safety-tested, and delivered with confidence.

1. Coverage Scope
This warranty applies to products purchased directly from drinkollipopvipstore.shop or authorized partners, covering manufacturing defects in packaging, formulation, or performance.

Covered Issues:

- Packaging defects

Exclusions:

- Accidental damage
- Expired products or items exposed to extreme conditions

2. Claim Process
To submit a claim:

Email your order number and clear photos of the product issue to support@drinkollipopvipstore.shop.
Our customer service team will respond within 3-5 business days.
If approved, we will arrange a replacement or full refund.
3. Solutions
Depending on inventory availability, you may receive:

A replacement of the same model or equivalent value
A full refund via the original payment method
Store credit for future purchases
4. Limitations
The warranty applies only to the original purchaser.
Replacement products do not extend the warranty period.
We reserve the right to decline claims resulting from misuse or expiration.

Translated with DeepL.com (free version)

5. Need Help?
We’re here for you. Contact support@drinkollipopvipstore.shop for personalized assistance.
We’ll make sure your experience remains as flawless as your glow.